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Feedback

About 3-4 days after the Roadmapping session, it's a good idea to send an email to collect feedback. Feedback is one of the most valuable things you can receive from your clients! This email also hints about the upcoming larger engagement.

Hi [NAME],

[YOUR ASSISTANT NAME] here again. I just wanted to check in to see how everything went with your Roadmapping session last [DAY].

We’re always looking for ways to improve, so if you have any comments (good, bad, or in-between) you can either reply directly to this email, or we have created a short survey for you here:

Here’s the link to our feedback survey.

It should only take a couple of minutes to complete and it really helps keep us at the top of our game!

As promised, [NAME] will be in touch next week to go through how we at [AGENCY] could help you further.

Looking forward to it and have a great rest of your day!
[NAME]