Here are some of our most frequently asked questions. If your question is not answered here email me!
“Why is Client Portal just a one-time fee?”
Most project management solutions start at around $99/month. That’s a lot of money for something your clients may never use. Client Portals pricing model is to enable you to just pay once, and get access to as many portals, for as many different clients, as you like. That means you could use Client Portal for years and pay between $279 – $479 instead of a whopping $5,940 that you’d be forking out for a project management tool in the same amount of time.
I’ve been a freelancer for almost a decade. I know first hand that monthly costs can be a burden on any small business which is why with Client Portal, you pay once and get access for life.
“Is Client Portal just for web designers?”
Absolutely not! Client Portal is used by all sorts of people. From copywriters to estate agents. Consultants to furniture shops. Client Portal is for anyone who needs to keep files and software in sync with other people.
You can even use Client Portal in other areas of your business. You could use it as lightweight courseware for something you’re teaching, or as a free resource centre for your clients. Stay tuned, because we’re about to launch a whole heap of Client Portal inspiration to show you just how much you can do with one simple tool.
“How do I know if this will help me?”
Are you a freelancer or agency who works with clients, and typically uses a number of services for each project? Do you regularly get emails from clients who forgot how to login to your project management tool, can’t remember where you put their style guide, and has no idea how to get to your staging server?
If so, ClientPortal was created for you.
“Are you planning any more releases?”
Yep! Client Portal is a new product so it’s changing quickly. I want to make sure it’s as useful to as many people as possible so if there is anything you’d like to see email me!
Check out our roadmap to see what’s coming up in new versions (and feel free to add your own requests, too!).
As Client Portal gets more awesome, the price will increase so if you think it’ll be useful for you I recommend securing your copy now so you get the best price, with all upcoming features.
“Do I have to know how to code to use this?”
Nope. If your website uses WordPress you can upload the custom plugin and update it without having to dip into code.
All of the settings are easy to change, from adding a new module to changing the colour of the template. Everything is easy to use for non-developers.
“Does this work with anything other than WordPress?”
No. At the moment Client Portal is only a WordPress plugin. We may be releasing versions for other CMS’s like SquareSpace or even a hosted version in the future. If this is something you’d like to see please let me know.
“How does the on-on-one setup work?”
Anyone who purchases Client Portal will be invited to schedule a call where we will personally get you set up and show you the ropes. I want to make sure you get this implemented into your business as quickly and seamlessly as possible. What other plugin offers that?
“What is your refund policy?”
If ClientPortal doesn’t 1) help make you look significantly more professional to your clients and 2) minimize “how do I find that again?” emails and Skype messages, then I don’t want your money. Just write in and I’ll gladly refund you, no questions asked. (I trust you.)