Submit a support ticket

Open a support ticket if you're experiencing a problem with Client Portal. Don't forget you need an active license to access our support.

Thanks! We'll get back to you within 3 working days.

Here are some of our most frequently asked questions. Don't forget to check out our support documentation for help with the most common problems.

“Are you planning any more releases?”

Yep! Client Portal is constantly evolving.

Check out our roadmap to see our latest updates and what’s coming up in new versions.

As Client Portal gets more awesome, the price will increase so if you think it’ll be useful for you I recommend securing your copy now so you get the best price.

“Does this work with anything other than WordPress?”

No. At the moment Client Portal is only a WordPress plugin. We may be releasing versions for other CMS’s like SquareSpace or even a hosted version in the future. If this is something you’d like to see please let me know.

We have many customers who have set up a WordPress account just to host Client Portal. If this is something you’re interested in doing but have no experience with WordPress, check out this support doc which shows you how to put WordPress on a subdomain.

“Can I upgrade to the multisite license and/or the lifetime licenses?”

Yes, you can upgrade to the multisite license if you want to use Client Portal on unlimited websites.

If you want to keep getting support and updates to Client Portal forever, without needing to pay the yearly support and update fee, you can upgrade to one of our lifetime licenses any time.

For any upgrade we will deduct what you have already paid so you only pay the difference. To get set up, just fill in the form above and tell us which upgrade you will like and we will take care of the rest.