Author: Laura Elizabeth

Laura created Client Portal in 2016 after working as a freelance designer for a decade. Client Portal was born out of the need for a simple tool that allows clients to access their project deliverables. Since then, it has grown into an 8,000+ customer-strong product that helps any service provider, from freelancers to law firms. In her spare time, Laura likes to sew clothes and quilts, play the piano, and hang out with her husband and children.

Product Updates

What's new in Client Portal version 5.4

Laura Elizabeth 16th May 2025

Client Portal version 5.4 has been released! I'm really excited to announce that we have launched the much-requested image slider feature! All about the new Image Slider module Now if you upload images to Client Portal, your clients will be able to preview them in a beautiful slider. Many of you have been asking for this...

Announcements

Join us in coding a more inclusive future!

Laura Elizabeth 12th Nov 2024

We’re delighted to announce a special initiative that can turn your software needs into a force of change. We’ve teamed up with Freemius to support Girls Who Code and contribute to a more diverse tech future. Girls Who Code is on a mission to close the gender gap in technology. Did you know that in...

Project Management

Why you shouldn't use email for client file sharing

Laura Elizabeth 14th Oct 2024

Sharing files with clients is a daily necessity for most online businesses. Whether you're running a startup, managing a law firm, or heading up a marketing agency, you're likely dealing with various document types, some of which may contain sensitive information. While email used to be the go-to for file sharing, it's now become a...

Project Management

What is the best marketing agency client portal (with examples)?

Laura Elizabeth 23rd Jul 2024

The hardest part of running a marketing agency is... Clients. Yep, clients. Getting them, working with them, and signing off on the finished project ("juuuust one more thing"). Imagine getting on with your work without dealing with the song-and-dance of project management, keeping clients in the loop, and answering the same questions. One thing that...

Software & Tools

Hosting and Sharing Files on WordPress: A Plugin Guide

Laura Elizabeth 19th Jun 2024

Do you have a WordPress website and are looking for better ways to share files with clients? If so, you may need to use a file-sharing plugin. As the world’s most popular CMS (Content Management System), WordPress has a lot of flexibility when it comes to, well, almost anything! But one place it lacks is...

Software & Tools

Top 6 Best Client + Customer Portal Software in 2024

Laura Elizabeth 23rd May 2024

When you set up a business, customer experience isn't always at the top of your list. Only when you repeatedly start fielding the same support requests do you start thinking about implementing something more official. Portals are a great way to give customers a central place to access everything they need. This prevents them from...

Product Updates

Update 7: All about the Block Editor: What and why

Laura Elizabeth 8th Feb 2024

Today, I want to talk about the Block Editor, what it is, and why we are moving to it for the Client Portal. What is the block editor (also known as Gutenberg) The block editor lets you edit your website by dragging and dropping elements, or blocks, onto your screen and creating layouts in a...

Product Updates

Update 6: Release Candidate 1 is almost ready

Laura Elizabeth 8th Feb 2024

Today, I wanted to update you on our progress for Client Portal 5.0. While we had high hopes for a full release by the end of January, that sadly didn't happen. We ran into some unexpected roadblocks with integrating the content pages, pushing us back. The good news is I got word from our developer...

Product Updates

Update 5: What's next for Client Portal

Laura Elizabeth 18th Jan 2024

Today, I want to talk about our plans for the next 12 months of Client Portal. It's January, so many of us are thinking ahead, and I've had a lot of questions from those who want to know our next focus after the release of CP 5.0. 2023 was a tough year. With the cost...

Product Updates

Update 4: Four Exciting Mini-Features Coming Soon!

Laura Elizabeth 11th Jan 2024

Today, I want to share with you four mini-features that are coming with this release. These may seem small, but they’ve been requested repeatedly and, honestly, are things that should mostly have been doable before now. Mini-feature #1: A fully editable, customizable menu This is something we get asked about all the time. While we...