How to cancel your subscription
You can cancel your Client Portal subscription at any time through your account portal or by contacting support.
Cancel through your account
Log into your account at client-portal.io/login
Go to the Subscriptions tab
Select your subscription and click Cancel
Your license will remain active until the end of your current billing period. After that, you won't be charged again.
Cancel by email
Email [email protected] and we'll cancel your subscription for you.
What happens after cancellation
Your plugin will continue working with updates and support until the end of your current billing period. After that, you'll lose access to updates and support, but your data remains intact.
For details about what happens when your license expires, see our frequently asked questions.
Refund policy
We offer a 100% No-Risk Double Guarantee. If you don't like the plugin within the first 30 days, we'll refund 100% of your money, no questions asked.
The guarantee covers your first payment only—it doesn't apply to renewals. We send renewal reminder emails, so cancel before the renewal if you don't want to continue.
To request a refund, email [email protected].