Can I hide Client Portal from search results?

Starting from version 5.2.1, private portals will now be hidden by default in search engines. If you set a portal to public (meaning you can access a portal without logging in), those portals will not be hidden by default.

This is because private portals now contain the following meta tag:

meta name='robots' content='noindex, noarchive'

However, there are two factors which could impact your portals being hidden:

1. Not all search engines respect the meta tag (but major ones like Google or Bing do respect it)
2. If you have any SEO plugins installed, you may need to exclude Client Portal portals from being indexed in your SEO plugin settings. If the SEO plugin forces portals to be indexed, we cannot override those settings.

If your portals have already been indexed, you may need to wait a while for the search engines to remove the portals from being indexed. Or you can ask google to remove it here.

Instructions for version 5.2.0 and earlier

By default, all portals are hidden behind a log in wall. The only exception is if you choose to set a portal as public in the settings.

However, the portals page will still be indexed by Google (but the contents are blocked without a login).

If you'd like to block all portal pages from being shown in Google, insert this line into your robots.txt file. You can find this in your site's root folder. You will need to connect to your site using an FTP client or by using cPanel file manager.

Alternatively, you can set it in Google Webmaster Tools:

Disallow: /client/*

For more information about the rules, take a look at this article.

If the page has been indexed already, you can ask google to remove it here.