Untitled-27 Back to Project

Getting Started Untitled-27

Customisation Untitled-27

Troubleshooting Untitled-27

Security Untitled-27

Users & roles Untitled-27

Working with Client Portal Untitled-27

Integrations Untitled-27

Legacy Documentation Untitled-27

I’m not getting Client Portal updates

If you're trying to update Client Portal in WordPress but are getting the following error message: "The package could not be installed. No valid plugins were found." — it's likely that it's a license key issue.

Here's how to get the updates working:

1
From your WordPress dashboard, simply navigate to Projects -> Client Portal License.
2
Find your unique license key. This will be in the purchase email receipt you got when you bought Client Portal (just search " Client Portal Receipt" in your inbox).
3
Paste your license key into WordPress and click 'Save Changes'.

You should now be able to get Client Portal updates with one-click directly in WordPress!