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Getting Started
- How to install Client Portal
- Can I use it without WordPress?
- Setting up your first portal
- Using content pages
- Questionnaires with Contact Form 7
- Importing and Exporting Portals
- Icon Cheatsheet
Customisation
- How do I edit 'Phase 1, 2, 3' text?
- Can I customise project status modules?
- How to change the fonts in Client Portal?
- How do I make a portal public?
- How to change the 'Client Portal Archive' text
- How to change the "Client Portal Login" text on the login page
- Change Error Message on the Login Screen
- How do I add or move Phases
- How do I redirect clients to the homepage after logged out
- What is the Legacy theme?
Troubleshooting
- I’m not getting Client Portal updates.
- Client Portal isn’t working.
- I can't find my Client Portal Login page!
- I'm getting a 404 error message
- Nginx error message
Security
- Are my files safe in Client Portal?
- How do I hide Client Portal from search results?
- Private File Uploads
Users & roles
- Can I assign a client a different role?
- How can I assign multiple users to Client Portal?
- How do I add a new user to Client Portal?
Working with clients
What is the error message on my Client Portal pages talking about the “Nginx” stuff?
If you see the error message on top of your Client Portal pages in the WordPress admin area, that’s because your website is running on Nginx instead of Apache.
On Apache we use the “.htaccess” to help you lock down the private files folder so the files you upload cannot be access with their physical URLs, the ones you can see after you upload files to the the Media Library (see more details in the next section).
Because Nginx doesn’t support “.htaccess”, we cannot lock down the folder automatically for you, you MUST change your server setting to get it locked, or your files are still accessible with their physical URLs.
For most of you who don’t know how to update the Nginx config, please just relay the message (the config rule) to your hosting company or your IT person. And once they said it’s done, please double check if your private files can be accessed. You should just simply see the following screen if the folder is locked down correctly, when you try to access the physical URL.
(This is the Apache server error.)
(This is the Nginx server error.)