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If you are experiencing issues where pages in Client Portal are refreshing and nothing is happening (for example, when you or your client tries to log into their portal and nothing happens), it is most likely a caching issue. Here's how to fix it:

1
First, check your plugins folder for a caching plugin that may be installed. A popular one is WP Fastest Cache.
2
In that plugin, you'll need to create a rule to exclude any pages that start with "client"

The result will look something like this (the part you need is highlighted in pink):